Privacy policy
Your information and this website.
Extory respects the privacy of website visitors. This website does not contain an online appointment or service request form. Customers contact Extory directly by telephone.
Website information
Our hosting provider and basic website technologies may process limited technical information such as IP address, browser type, device information and pages visited for website operation, security, performance and troubleshooting.
Website analytics and cookies
We use Google Analytics to understand how visitors find and use this website, including pages viewed, referral sources, device and browser information, and clicks on telephone links. Google Analytics may use cookies to distinguish visits and measure website activity. We have disabled advertising personalization and Google signals in this website’s analytics configuration.
A telephone-link click is recorded as a website interaction. It does not confirm that a call connected or a service appointment was booked. Our website analytics does not record telephone conversations or include customer contact details in click events.
You can manage or block cookies in your browser settings. Learn how Google processes information in its Privacy Policy. Clicking a telephone link opens your device’s calling application.
OpenAI advertising measurement
We use the OpenAI Measurement Pixel to understand visits from our ChatGPT ads and clicks on telephone links. OpenAI receives technical browser information and measurement events. The pixel may store an ad-click identifier in a first-party cookie to connect website activity with an ad interaction.
Page views and phone-button clicks are measured separately. A phone-button click does not confirm that a call connected, an enquiry was received, or a repair was booked. We do not include customer names, email addresses, or phone numbers in these event calls, and we opt these events out of future user-level personalization.
You can turn off this OpenAI measurement below. Your choice is stored in this browser when browser storage is available. We also disable this pixel when your browser sends Global Privacy Control or Do Not Track. This choice does not change Google Analytics settings. See OpenAI's Privacy Policy.
Information you provide
If you contact Extory by telephone or email, the information you provide may be used to schedule service, communicate about an appliance repair, prepare estimates or invoices, process service records and provide customer support.
Service-area maps
Our interactive maps load map images from OpenStreetMap when the map comes into view. Your browser sends technical information, including your IP address and the website origin, to the map provider. The map does not request or use your device location. See the OpenStreetMap Foundation privacy policy.
External services
Links to Google open Google’s website, which has its own privacy policy. We may use service providers as reasonably necessary to operate the website or provide business services. Extory does not sell personal information to advertisers.
Questions
For questions about your information, contact Extory using the telephone number below.